BizJuice has partnered with TouchPoint One to develop revolutionary training programs for contact center supervisors, managers and sr. executives. The training programs are customized for each level of management within the contact center and focus each of the critical components that comprise all successful organizations.

7-T Success System – For Supervisors

The 7-T Success System – for Supervisors provides a four-day course for newly hired supervisors that will position them for success in their new role. Our feedback tells us that in far too many contact center organizations, frontline employees are promoted into the supervisor/team lead position and unfortunately receive little or no formal training before taking over this critical role. The 7-T Success System – for Supervisors provides a comprehensive training program that will give your newly hired supervisors the knowledge, tools and confidence they need to hit the ground running and excel in their new leadership position.