by admin | Dec 28, 2021 | Articles
The 7-T Success System In the first blog of this series, I introduced the 7-T Success System, an easy-to-use guide for leaders at all levels of the organization, from supervisor to CEO. As a reminder, the seven T’s are:...
by admin | Dec 28, 2021 | Articles
The 7-T Success System In my last blog, I introduced the 7-T Success System, an easy-to-use guide for leaders at all levels of the organization, from supervisor to CEO. As a reminder, the seven T’s are: Targets TalentTechniqueToolsToneTrainingTracking “A leader...
by admin | Dec 28, 2021 | Articles
Contact centers face a multitude of challenges every day, week and month of the year. Expectations of customers, employees and shareholders seem to be constantly increasing. In order to meet and exceed these expectations, great leadership is needed at all levels of...
